Privacy Policy
This policy explains what information אוטומציה לעסקים ("Automation for Businesses", "we") processes when we operate a WhatsApp secretary for businesses ("business clients"), and why. The business is run by David Vilensky.
1. Who we are
אוטומציה לעסקים (Automation for Businesses), David Vilensky. Email: dv.automation.il@gmail.com. WhatsApp: 054-3512282.
2. Information we process
- Business-client details needed to run the service, including business name, contact person, phone, email, and WhatsApp Business and Meta account identifiers.
- Details of people who message the business on WhatsApp: name, phone number, and message contents.
- Appointment details: name, phone number, time and service, as recorded in the business's calendar.
3. Why we use it
Only to provide the service: to answer messages on the business's behalf, book appointments, send reminders and confirmations, handle orders and payments, and maintain the system. We do not sell personal data, and we do not use it for our own advertising.
4. Who we share it with
- Meta, through the WhatsApp Cloud API — to receive and send messages.
- Cloudflare — the servers that receive the messages and run the service.
- Google Calendar — when the business manages appointments in Google Calendar.
- The business client itself, which owns the data related to its business.
- Authorities, where required by law.
5. Retention
Data is stored only as needed to provide the service. When the service ends, or when a deletion request is received, we delete the data within 30 days, except where the law requires us to keep it.
6. Your rights
You can ask to access, correct or delete your data. Email us at dv.automation.il@gmail.com. Detailed deletion instructions are on our data deletion page. People who contacted a business can also contact that business directly.
7. Security and changes
Connections to the services are encrypted (HTTPS). If this policy changes, we will update this page and the date above.